This Privacy Policy was last updated on the 22nd of February 2024.
INTRODUCTION
Coolair24/7 („us”, „we”, or „our”), recognized for its expertise in the design, supply, installation, and maintenance of domestic and commercial air conditioning, refrigeration, and ventilation systems, is committed to safeguarding your privacy when you’re using our services. This Privacy Policy outlines the types of information we may collect from you or that you may provide to us and our practices for collecting, using, maintaining, protecting, and disclosing that information.
SCOPE OF THIS POLICY
This policy applies to any personal data we collect:
– through our network services
– through our platforms such as our website and mobile application
– through email, text, and other electronic messages exchanged between you and us
– through offline activities such as when you interact with our customer service agents
It does not apply to any third parties, including those we link to.
THE INFORMATION WE COLLECT
We collect several types of information from and about users of our services, including:
– Personal Data: It may include your name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline.
– Non-Personal Data: It encompasses information that does not identify you, such as details about your internet connection, equipment used to access our service, and usage details.
HOW WE USE YOUR INFORMATION
We use your data to:
– Provide you with our services and products.
– To carry out our contract with you effectively, including responding to your inquiries, fulfilling your orders, scheduling appointments, and providing you with updates and product news.
– To develop, improve, and protect our products, services and websites.
– To offer you personalised content and services.
DISCLOSURE OF YOUR INFORMATION
We do not share, sell, or otherwise disclose your data for purposes other than this Privacy Policy.
DATA SECURITY
We have implemented measures to secure your personal data from accidental loss and unauthorised access, use, alteration, and disclosure.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to amend this policy at any time without any prior notice to you.
CONTACT INFORMATION
For questions or concerns about this policy or our privacy practices, please contact us at: info@coolair247.co.uk.
By using our services, you acknowledge that you have read and consented to this Privacy Policy. If you do not agree with our policies and practices, your choice is to not use our services.
Your continued use of our services after posting changes to this policy will constitute your acceptance of those changes.